News & Articles

503, 2018

Changing Operating Models Require Different Skills

Traditional operating models are no longer sustainable in environments driven by technological development, evolving customer behaviour and competitive pressure. Integrating operations and changing organisational structures are challenging exercises at the best of times. Now the accelerated pace of business demands a multilateral approach whereby governance, process, technological, organisational and workforce changes are implemented not in [...]

2802, 2018

EBRD Assignments in Skopje, Macedonia

Janet Poot has had the pleasure of leading a 4-day Change Management course for the EBRD in Skopje, Macedonia.  14 senior consultants brought a high level of energy and knowledge sharing to a successful programme in the diverse and historic city of Skopje. A participants’ assessment: Lumni Ajvazi, Head of Business Development Center at South [...]